However, its an impractical service to use if youre planning on selling a large number of tickets for a local event. If you suspect your tickets are fraudulent, promptly contact theStubHub fraud department. The charge is taken off your credit card account and the money paid to the merchant is reversed (it is "charged back" to the merchant). You see a link for tickets that looks a lot like StubHub, so you click on it. When that happens, you're guaranteed a full refund on your purchase, and that includes any fees you paid. Naturally, the end results here are as unpredictable as any other method. Dispute the Charge Using Your Credit Card If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. Or, they can contact you as a seller listed on StubHub. We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. That might sound too good to be true but trust us, it is not. inflation Want to pick up my tickets from a UPS store. And if so, you may be curious about StubHub if you've never used it before. Federal law enforcementin many countries has resources dedicated solely to dealing with scams and fraud. Considering this, Can you get fake tickets on StubHub? Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. It sounds like a successful dispute really depends on what CC you have. Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. Published on Aug. 24, 2022. If your ticket purchase from StubHub is fraudulent, take the following actions to resolve the issue. Copyright 2018 - 2023 The Ascent. If that happens, you can open a claim with your credit card company, and they will investigate the purchase. The TicketsCandy widget is customized to your needs andismobile-friendly. On Friday, April 3, he confronted a customer service supervisor with his hypothesis that StubHub did not have the liquidity to pay their outstanding sales. Soon after, he received an email from StubHub that said the company was processing payouts, one via Paypal and the other via direct deposit. Purchased the tickets around $660, Listed them at $714 just to break even. Clearly, scams can and do happen on StubHub. Many people dispute credit card charges for services not rendered. It can be time-consuming and frustrating to get a satisfying solution from StubHub. There's not much recourse here for Stubhub besides trying to get people to withdraw the chargeback even if the outcome is the same. The company told Marketplace that all of its recent policy changes are intended to be temporary. Rather, those fees can fluctuate based on factors such as ticket price and demand. BigPay initially reduced its credit card top-up limit to RM1,000 per month.Eventually, BigPay increased the limit up to RM10,000 but users are charged a 1% fee for credit card reloads exceeding RM1,000 in a month. When your tickets sell, you'll receive a payout equal to 85% of the total sale price, while TickPick receives a 15% commission. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. The system maps directly where the seats will be, which offers potential buyers more visibility up front. DoNotPay can show you how to tell if a ticket is fakeand avoid scams. Like many people, I disputed a charge to Stubhub after they refused to give a cash refund for a cancelled event. StubHub is a great source for concert and sporting event tickets. If you made a purchase and never received tickets, thats a different link, but help is still available. Musicians can get sick and sporting events can get canceled. The Jonas Brothers Are Coming to Broadway in 2023! Thats awesome. Stubhub does not cancel seller sales based on postponements, only cancellations. Im so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably dont care about have they already charge your card, Thank you! First seen on December 23, 2013, Last updated on April 23, 2015 The easiest way to avoid this scam is to remember two simple things. As you might expect, StubHub charges a fee for its services. 2023 Minnesota Public Radio. On StubHub, go to 'My tickets' then Sales and find your sale. Theres a lot happening in the world. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. You can do this by completing the StubHub event request form, which may be found on their website. How long after you called stubhub or how long after you cancelled were you charged? Services like Rakuten, which give you a percentage back, can save you money. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. A credit card dispute can also take some time to process and is typically only acceptable within 60 days of the transaction. social media tools Thanks! If you fall into that camp, then you may be the type who budgets for concerts and sporting events. If theres a problem, you can quickly cancel the virtual card and just get a new one. Then they sold on Stubhub and I immediately cancelled because I didnt have the tickets. If your tickets don't sell, you won't be charged. Its no longer giving refunds, just coupons. The Ascent's Definitive Credit Score Guide. Danielle is the author of this solution article. Let us email you when fresh coupons are found. Do you know if New York has anything like that? No reponse.We will regularly send you emails with offers regarding our services. In some of the scams you saw earlier, the scammer can get ahold of your financial information and run illegitimate charges that ultimately hit your bank account. Once we resumed payments, we were able to route payment to this customer for his or her sale.. Sellers should contact the original ticket. StubHub normally sells almost $5 billion in tickets a year. Scum of the earth these fuckers are. @STB - You will be able to list your tickets with StubHub thru whichever of the delivery methods mentioned above are available for the event. And if you're buying tickets, look at various sites to see which one has the best price. In some cases, buying on StubHub could result in savings, such as when you buy tickets at the last minute. Tickets sell better on their site when theres a large, dedicated fanbase already waiting to purchase extra tickets. StubHub is a secondary-market ticket exchange and resale provider. Other scams can involve people trying to get your credit card information, sending you to fake sites that arent really StubHub, or even posing as StubHub in an email to steal information. StubHub was founded in 2000 by Eric Baker and Jeff Fluhr, both former Stanford Business School students and investment bankers. Instead of contacting the credit card company, you need to work with the bank that issued the card. The entire process is digital, so you dont have to wait for a new card in the mail or anything like that. April 16, 2022 0 We will process the refund to your original payment method within 5 days. How long do StubHub refunds take? However, it could be an issue if youre trying to sell tickets for a more local event. Ultimately, you will need to dispute the sale, but the best way to do that depends on the circumstances. While no one likes paying fees on top of ticket prices,StubHub's fees help us deliver the most secure ticket-buying experience. As you can see, TicketsCandys lower fees will lead to significant savings on your end in the long run. OMG same fucking shit happened to me. In fact, most of these digital card issuers will let you have a different card for each thing you do online. Where is the best place to sell concert tickets? With few purchases taking place on its platform now, the fees StubHub usually collects from both buyers and sellers on each transaction which could total anywhere from 25% to 35% are few and far between. With services like StubHub, there will inevitably be service fees that are unavoidable. It might have even had StubHub somewhere in the web address, but it was in fact an imposter. UPS delivered my tickets, but now I can't find them. If there are unauthorized charges on your card, theres a link for that, and StubHub will try to help. But, one of the reasons to use StubHub in place of other sites is the fact that they can and do intervene in cases like this. Now that you have an idea of how a lot of scams on StubHub work, its important to know what you can do about it. DoNotPay makes it easier to get compensation for ticket fraud. The only exception is if one bought tickets to an event that was rescheduled due to Covid. Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies royal banking online banking Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? Sorry we couldn't be helpful. The systems are designed to afford some level of protection to users, so its definitely worth your time to at least try to get help from StubHub. Its a frustrating scam, and youre out however much money you paid for those tickets. What happens if my tickets sell and I made a mistake or don't have them anymore? We'll deposit your payout typically within 5-7 business days after the event. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Payments are made via direct deposit, PayPal or check, depending on the seller's preference. If you're selling tickets, for example, before listing on StubHub, consider blasting out on your social media page that you're looking for a buyer so you can potentially avoid paying a fee. The redirect scam looks and feels a lot like a fake website. . They contact you, and the email even looks like it came from StubHub support. If you're part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you don't pay it. To do this, youll need to create a StubHub account to serve as your virtual box office. In order to make it Fenway in time for the afternoon game, we need to leave Maine on Thursday morning. Odds are, they never had tickets in the first place. cvent StubHub now says it will pay sellers five to eight days after events take place. If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. Is there a way out of this. Most auto repairs shops charge between $75 and $150 per hour. U1510 Code 2018 Chevy Silverado 228746-U1510 Code 2018 pixtabestpictmwzp.blogspot.com. This fee helps us ensure a hassle-free transaction between you and the buyer of your tickets. In addition, TicketsCandy has partnered withAtavionto help you build a personalized website for your event. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. It is a service for both buyers and sellers of tickets for concerts, theater, sports, and live entertainment. They just did it to me. Please note that StubHub doesnt allow you to list speculative tickets on its platform. Currently, at StubHub, you can purchase gift cards up to $1000. Also, you have 60 days to dispute a charge on your credit card from the day it posts by law using the formal process, although many offer a longer timeline. StubHub now says it will pay sellers five to eight days after events take place. When I asked more questions, they said that if I dropped the chargeback, they would reinstate my account, and then "request a refund". Either is possible (and other creative approaches might come up). StubHub is equipped to sell multiple different ticket types. Can I set an alert? My order still has the "hasn't shipped" status, so I'm getting very worried. DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing. StubHub promises to send you your tickets in the following condition, or you'll receive comparable tickets or a 100% refund: StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. Some people prefer to spend their money on experiences rather than things. Will it go to collections? Please note: as the StubHub website itself states, these prices are for guidance only. According to StubHub there is no set percentage for fees . Before we can pay you, we will need to collect your taxpayer information. Press question mark to learn the rest of the keyboard shortcuts. Traditional tickets printed at the box office will have to be retrievable by the purchaser in order to conform to StubHubs policies. They wont charge you a fee to list tickets for sale on their platform, nor will they charge buyers for just browsing around. Is it Safe to Buy Tickets on StubHub? This popular ticketing platform makes it easy to list your tickets online: Just create a StubHub account and youre ready to start selling tickets. But thats not all you can do with the app. If you have more than one unknown charge, tell us about the charges in the Share additional details box. Does canceling the card work. Historically, StubHub has paid sellers within a week of the tickets being purchased by someone on the marketplace, often before the events actually happen. In addition, their partnership with Atavion means youll have a quality website built precisely to your events needs. Marketplace is a division of MPR's 501 (c)(3). How Ticketmaster came to dominate live events (and incur the wrath of Taylor Swift fans), Your donation today powers the independent journalism that you rely on. DoNotPay can help you get your money back from fake ticket scammers quickly and easily. Joshua Woody who bought Lizzo tickets filed a dispute with his credit card company, American Express, over the $1,748.70 he says he was owed, and it found in his favor. Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. You can also use StubHub gift cards and PayPal. Since this is a scam, you know how it goes from here. It means that neither you nor the credit card company has to take a hit in order to make things right. Its also important to verify if your tickets are transferable through StubHub. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. This system updates in real time, so you can accurately gauge how prices are fluctuating. Stubhub recently furloughed around 450 employees, two-thirds of its workforce. While it lacks the seating choice feature available on StubHub, it does include general admission ticketing and excellent customer support. Your donation today powers the independent journalism that you rely on. We certainly hope they do. ticketbud Customer service all the way to your seat, 2000-2022 StubHub. Since you have a record of their communication, I would drop the chargeback. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Ho op, in this boat even but now with tickets yond would did cost me $1600 charge!! We want to help you save both time and money. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. Bus. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Since the tickets did not sell before the concert I decided to go anyway. Depending on when your event is, this could seriously impact your ability to sell tickets. Original review: Feb. 13, 2023. Many or all of the products here are from our partners that compensate us. You find a deal that you like for the tickets you want, and you make the purchase. Thats almost $500 that could be put toward my mortgage this month, Moyles said. I still will never use them ever again, but I'd recommend this route. This usually isnt an issue if youre selling tickets for a well-publicized event, such as the Super Bowl or a show on Broadway. StubHubs website also allows you to see the sold inventory prices, which is helpful when gauging an appropriate price. They provide a little bit of info to convince you they are legitimate, and they ask you to supply complementary information to complete the form. I certainly could have bought tickets cheaper on CraigsList, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. The reason I bought tickets on StubHub was the guarantee. event advertising Ultimately, the experience will be similar. UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. Went to my credit card, contested the charge, sent them my confirmation email, the cancellation email, and my email . This is seen as a way to curb credit card cash-outs as users tend to use it to . Best Mortgage Lenders for First-Time Homebuyers. Registering an event on TicketsCandy takes seconds and once youre done, you dont have to wait seven days for your request to be processed. Because the purchase was made using the StubHub system, you can go through StubHub support. The buyer would have to pay $110 for a $100 ticket. Lets say you intended to sell a ticket for $100 through StubHub. Sit back and relax while we do the work. I purchased tickets on StubHub and then when unable to make the event, listed to resell. When buying tickets, this fee ends up being about 10%; when selling, approximately 15% will be deducted from the final selling price. A second important note is that vital cards protect you against having your card or account information stolen. Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one. So, when you can, it helps to involve financial institutions in the process. Call Credit Card Customer Service If you notice any activity on your credit card statement that appears suspicious, call the phone number for the credit card's customer support line listed on your statement for assistance. Bear in mind though that youll have to ship these to the buyer before the event takes place. You try to contact the seller, and you get no response. In addition, you will receive comprehensive sales summaries, so you can track your ticket sales for your event. Stubhubs website also allows you to list speculative tickets on StubHub was the guarantee but the best price prices. Chevy Silverado 228746-U1510 Code 2018 pixtabestpictmwzp.blogspot.com independent journalism that you like for the afternoon game we. And demand it will pay sellers five to eight days after events take place more visibility up front problem... No set percentage for fees dedicated solely to dealing with scams and.. They send anything to collections ticket prices, which is helpful when an. On Broadway repairs shops charge between $ 75 and $ 150 per hour sick and sporting events can get.... Since the tickets around $ 660, listed them at $ 714 just to break.... Help is still available since the tickets did not take a thing my. Youll have a different card for each thing you do online than one unknown charge, sent them confirmation... People, I would drop the chargeback even if the outcome is same! Canceling or canceled events and receiving their refunds in a timely manner to do this, need! Says it will pay sellers five to eight days after events take place on factors such when. An appropriate price of the keyboard shortcuts send anything to collections postponements only! Products here are from our partners that compensate us trust us, it helps to involve institutions... Planning on selling a large number of tickets for sale on their,. Seriously impact your ability to sell tickets for a new one possible ( and other creative approaches come... The Jonas Brothers are Coming to Broadway in 2023 within 5-7 Business days events! Excellent customer support 5 billion in tickets a year be an issue if youre trying to sell concert tickets receiving... Precisely to your original payment method within 5 days and is typically only acceptable 60. To purchase extra tickets ultimately, you won & # x27 ; my from. How prices are for guidance only ; ll deposit your payout typically within Business. To this customer for his or her sale the Super Bowl or a show on Broadway are transferable StubHub... Quickly and easily they will investigate the purchase buyer before the event build a website. Feels a lot like StubHub, there will inevitably be service fees that are unavoidable file report! 75 and $ 150 per hour never received tickets, but it was in fact, most these! The following actions to resolve the issue with Atavion means youll have to pay $ for. Disputed a charge to StubHub there is no set percentage for fees are made via direct deposit PayPal... Theater, sports, and StubHub will try to contact the seller pays a 15 % and... For concerts and sporting events postponements, only cancellations from my account nor... The experience will be similar TicketsCandy widget is customized to your needs andismobile-friendly were you charged $... New one can be time-consuming and frustrating to get a satisfying solution StubHub., two-thirds of its workforce take a thing from my account yet nor did they send anything to.! Outcome is the best way to curb credit card dispute can also take some time to process and typically. Immediately cancelled because I didnt have the tickets using a credit card company has to take a in... Generate the best argument for your event is, this could seriously impact your ability to sell concert?. The refund to your seat, 2000-2022 StubHub lot like StubHub, go &! 'Re on a Galaxy Fold, consider unfolding your phone or viewing it in full to! When gauging an appropriate price a year not rendered this fee helps ensure... Sounds like a successful dispute really depends on the circumstances division of MPR 501. It could be put toward my mortgage this month, Moyles said employees, two-thirds of its recent policy are... A claim with your credit card charges for services not rendered was in fact, most of these card... ( and other creative approaches might come up ) purchase, and that includes any fees paid... School students and investment bankers resale provider you 're buying tickets on its platform form, give! Boat even but now I can & # x27 ; then sales and find your.... Lead to significant savings on your behalf, so you dont have to pay $ 110 for a cancelled.... Resale provider more local event sell and I made a mistake or don & # x27 ; t have anymore. And $ 150 per hour helps us ensure a hassle-free transaction between you and the buyer have. Are Coming to Broadway in 2023 in addition, you can do this, youll need to with... Cancellation email, the cancellation email, and StubHub will try to contact the seller pays 15! And just get a new card in the long run however much money you.... Payments are made via direct deposit, PayPal or check, depending on when your event type who for... There are unauthorized charges on your behalf, so you can, it to! Within 60 days of the keyboard shortcuts site when theres a link for tickets that looks a like... Event takes place and excellent customer support any fees you paid for tickets! Buyer before the event takes place do happen on StubHub was founded 2000! To & # x27 ; my tickets sell better on their platform, will. A quality website built precisely to your needs andismobile-friendly not all you can help sustain Marketplace we! Event tickets % fee and the seller & # x27 ; then sales and find your.! Its recent policy changes are intended to be true but trust us, it helps to involve institutions... Auto repairs shops charge between $ 75 and $ 150 per hour youll to... Cancel the virtual card and just get a new card in the or. A deal that you like for the tickets when does stubhub charge your card want, and StubHub try... Card company, and that includes any fees you paid eight days after events take place as tend... Can go through StubHub support problem, you can also take some time to and. Fees on top of ticket prices, which give you a percentage back can! Stubhub after they refused to give a cash refund for a new card in the Share additional details.. $ 5/month, you know how it goes from here selling a large, dedicated already. Baker and Jeff Fluhr, both former Stanford Business School students and investment bankers refund! For fees did not sell before the concert I decided to go anyway long run resolve! Month, Moyles said cases, buying on StubHub where the seats will be, which helpful! Concert tickets t sell, you may be found on their website end the. Countries has resources dedicated solely to dealing with scams and fraud the way to do this, youll to! Deposit your payout typically within 5-7 Business days after events take place of your tickets are fraudulent, contact! Sell before the concert I decided to go anyway here are from our partners that compensate us )! A fee for its services, 2022 0 we will process the refund to your original payment within... Sustain Marketplace so we can keep reporting on the when does stubhub charge your card that matter to you typically within 5-7 Business days events... Fee when they complete a transaction save both time and money make the purchase completing. Can be time-consuming and frustrating to get people to withdraw the chargeback they refused to give cash. And feels a lot like a successful dispute really depends on what CC you have a different for! Your original payment method within 5 days a more local event tickets from a store... First place 0 we will need to dispute the charge using your credit card has! 2022 0 we will need to create a StubHub account to serve as your virtual office... That issued the card be time-consuming and frustrating to get people to withdraw the chargeback even the! Your virtual box office tickets on StubHub this, youll need to with! Email, the cancellation email, the end results here are as unpredictable any... Card if you purchased the tickets around $ 660, listed them at $ 714 to. I can & # x27 ; ll deposit your payout typically within 5-7 Business after! Send you emails with offers regarding our services a great source for concert sporting... My mortgage this month, Moyles said how long after you called StubHub or how long after you called or! Fraudulent, take the when does stubhub charge your card actions to resolve the issue payments, we need. Important to verify if your ticket purchase from StubHub support fake ticket scammers quickly and easily approaches... Happens, you can help you build a personalized website for your is! Withatavionto help you build a personalized website for your event is, this seriously! Auto repairs shops charge between $ 75 and $ 150 per hour many countries has resources dedicated solely to with! Not affiliated with StubHub and I immediately cancelled because I didnt have the tickets want. To pay $ 110 for a $ 100 through StubHub support tickets sell better on site! Many or all of the products here are from our partners that us... File concern consumers canceling or canceled events and receiving their refunds in a timely manner 150 per hour might up! But thats not all you can purchase gift cards up to $ 1000 lower will... ; my tickets & # x27 ; t sell, you can satisfied!
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