Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, we will replace those damaged parts free of charge under warranty as long as the damage is reported immediately after delivery and the necessary photos are provided (see below). Returns are subject to a 15% restocking fee. For proof of delivery, we recommend that you return items via UPS/FedEx or insured USPS. Highly adjustable handlebars impressed users. Place the battery in your freezer for 24 hours. If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. You print the return label and paste it on the carton, take this carton to nearest UPS store. 1,000/ Piece Get Latest Price. Please consult the warranty terms for deeper information on when a return is applicable. Warranty is non-transferable and we will NOT offer a warranty on any products purchased from second hand sellers, non-authorized Dealers, products that are purchased used or products that are purchased via outlet centers. The reimbursement will be processed as a refund towards the original form of payment. WE WILL INSPECT EACH BATTERY TECHNICALLY. We will deduct all additional fees (original & return) resulting from refused international shipments from your refund. For any and all warranty claims please contact our warranty/service department at info@wildsyde.com or by calling 1 970 949 4014. After a support ticket has been opened a technician will respond to your ticket and an email will be sent to you. The warranty does not apply if any part of the product is damaged as a result of negligence, an accident, or inadequate maintenance. The bike and frame serial numbers are what make your after service (warranty) valid. Tickets are answered in the order received. The Jupiterbike Summit folding electric mountain bike features high end aerodynamic 26 wheels and a lightweight touring frame with concealed battery. Northrock XC27 Mountain Bike. Sign up now for up-to-the-minute offers, sales and news. Copyright 2023 Replacement Battery Store. Press Up or Down arrow to adjust the large flashing value to 60. Shipping & Handling is not included, beyond the original standard warranty, period and will be the responsibility of the customer. There is often some processing time before a refund is posted. First, select the battery that belongs to your eBike. Steps will vary from model to model: SUPER73 Tutorials: Proper Battery Charging. All the below requirements MUST be met in order to qualify for this reimbursement: 1.You must notify us within 5-days of receiving your bike. QuietKat will not accept the returns of products after 30 days. Sell On BatteryBhai. b. If you havent received a refund yet, first check your bank account again. To contact ourCustomer ServiceDepartment, please email. Save up to 141.00 with Cycle2work. Easy to swap batteries is one of the many advantages of owning a Jupiter Bike. Folding electric bikes. You may contact our Customer Care Department toshipping weights and dimensions, warehouse address for pickup and directions for sending the prepaid label. This includes delivery to the customers residence outside/curbside to ground level. All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. Use promo code BATTERY99 to lock in" If only partially damaged, accept it and note exceptions on delivery receipt. (contact ECOTRIC Support for a return label at service@ecotric.com ). This warranty does not cover any damage or defects resulting from failure to follow instructions in the owners manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, wear and tear, installation of parts or accessories not originally intended or compatible with the bicycle as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance. For your reference, please refer to below comprehensive warranty: 1. Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit. (contact EMOJO Support for a REA form at. Fees and Charges Related to Refund or Replacement. 73,492 in India. If a customer wishes to use their own shipping account to expedite service, they must notify us immediately, provide a prepaid shipping label and make their own arrangements to schedule a pickup at our warehouse. Once the order has shipped, a confirmation email will be sent to the address attached to the order. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. If you wish to ship to Alaska, Hawaii, or Canada give us a call or contact info@electricbyke.com via email. This warranty applies only to the original registered owner of the QuietKat and is not transferable. bubble wrap, Styrofoam peanuts, cardboard dividers, etc. $104.99. If you feel your Jupiter Bike Discovery X5 is not operating properly and may need a replacement part, contact Jupiter Tech at 813-609-2453 or [email protected] for assistance. Make sure that you have checked the serial numbers before you purchase the bike. Powered by lithium battery. and Now $589.99. How far can I go on a single charge? (Repairs with third parties need to be approved by NAKTO prior to being done). Remove the brake pad on the back of the caliper first (the large hex nut 5mm). With 750W peak wattage available, riders felt the Sinch delivered plenty of power on demand. $400.00 Extra Cost =If unit is shipping to Canada by ground (FedEx or UPS). All refund requests made after 7 days will be charged a 20% restocking fee and the customer will be responsible for the shipping charges.. Take pictures of any damage that is found, and date the images when possible. We understand problems occur, and solutions are required; that is why we offer AmericanElectrics Premium Warranty for all of our products. Double tap the up arrow on the LCD Display to return to Odometer. These can be checked bycontacted our Customer Service Department. Two (2) Months from the date of purchase on the batteries. We do not cover scratch, dents or other cosmetic damage not caused by X-Treme. It does not apply to misused or broken parts caused by the user or by any other event(s). Login. Ecotric bike Return PolicyEcotric Electric Bicycle Return Policy allows you to return or exchange your electric bicycle once within 30 days from the date of receipt for a refund or exchange. SALE NEW . 36V 10Ah. Your warranty begins the day the bicycle is delivered to you or purchased from a storefront. for cart:Rs100.00) Material:ABS Plastic. The battery will not charge unless it . Rs Price Coming Soon. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Is my Jupiter Electric Bike battery replaceable? Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Warranty ClaimsThose parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. Laws are different in every country and we cannot keep up with them all. If you receive your replacement part within the last month of the warranty, your replacement part will be warrantied for 30 Days from delivery of the replacement part. Because of this, returned bikes cannot be sold again and are scrapped. How to change the tire on my Bolt Pro Electric Bike; How to change the tire on my Haze Electric Bike; Still can't find the info you need? 5% processing fee will be charged if the order is canceled before shipping; The Bikonit Return and Refund Policy are only applicable within 15 days of the purchasing date. $80.00 Extra Cost =If unit is shipped by freight to business address without loading dock and requires a lift-gate for delivery in NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. deliveries. Tvs Jupiter Scooty Battery In Ahmedabad. The battery will be repaired or replaced free of charge. Shipping times vary from 3-10 business days if in stock, with most items arriving within a week after they ship out. We make a Signature Required Service available to all our customers at the time of purchase for a minimal fee of $4.50. Jupiter Care is available for purchase within the first 45 days of owning your Jupiter Bike. (169) Compare Product. Electric components: 6 months from the day of purchase, including instruments, controllers, motors and battery. Provide us with a phone number where you can be reached by customs when your product arrives. You should also immediately contact ELECTRIC WHEELS Customer Service representative atservice@ewheelsdealers.com. so Qualibikes arequite durable. Please refer to our Shipping Policy for more details.EMAIL: SUPPORT@OLYMPICBREEZE.COMDEFECTIVE MERCHANDISEMost of our products come with at least 1-year manufacturer's warranty. If the item wasnt marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Rule of replacement: the frame is replaced with one of the same model. Please note eachwarranty & refund policy below onlyapplies to the specific brand. From time to time, an item may run out of stock at our warehouse and the website wasn't updated when you placed your order. We will require pictures of the damaged parts in order to make replacements. Credit or RefundYou can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within30 days of our receiving your returned product back complete and in good and unused condition. Defective merchandise: Customer should send videos or photos of the defective item to Bikonit service care center for confirmation; Shipping damaged item: A photo of the packaging material used inside box (e.g. To check the Speed Limit setting, hold down Up Arrow and Down Arrow for 5 seconds. I decided I wanted an e-bike and ended up buying a Jupiter Discovery X5. Please contact your local customs office for information.To avoid a delay in receiving your order from customs, consider the following: If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. Buy Jetson Scooters - Jupiter Kick Scooter (Blue) - Collapsible Portable Kids Push Scooter - Lightweight Folding Design with High Visibility RGB Light Up LEDs on Stem, Wheels, and Deck at Amazon. We will not accept freight damage claims made more than 7 days from the receipt of products. You will receive an order confirmation email as soon as you place your order. Monday through Friday, all orders are processed the same day we receive them and in stock orders will typically ship within 3 business days. Do not sign the receipt before inspecting for damage. The bike must be returned to us in perfect condition, unused other than a reasonable test ride of <10 miles, free from dust, dirt and scratches, worn tires and damaged components etc. Customers have the right to apply for return within 7 days after the receipt. Incorrect shipping addresses for packages shipping via freight are subject to higher fees and will be determined on individual basis for your particular shipment based on the carrier quote for the necessary changes. Shipping & Handling is not included, beyond the original standard warranty period, and will be the responsibility of the customer. *Implied warranties, including those of merchantability and fitness for a particular purpose, arelimited to one (1) year from the date of the original purchase and to the extent permitted bylaw. We also offer a 30-day manufacturers warranty on certain parts, such as: pedals, cranks, bulbs, mirrors, rear storage, alarm system, etc. Shop Now Upgrades & Accessories Filter By Replacement Parts Defiant Fat Tire Folding Electric Bik. If unit is shipped within 48 states by freight but picked up at the terminal or to a commercial business address that has a loading dock. EXIDE BIKERZ (12BV5L-B) - A super-sealed and spill proof battery with no leakage. Speeds up to 12.5mph were attainable. Defective or shipping damaged merchandise will be refunded 100%. The Revolve Electric warranty only covers electric bikes and frames that are purchased from and assembled by distributors or retailers licensed by Revolve. X-Treme will provide technical support via phone or through our Support Help Desk to assist customers with the replacement of parts but will not pay labor charges to install such parts. As you place your order can I go on a single charge to! 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