Museium very interesting, though depressing. It was a wonderful tour of New York. The meal options were great except for one dinner problem. The pace was a bit hectic, but we achieved a lot. Would do it again in a heartbeat. I felt rushed but all in all it was wonderful and Natalie was a great tour guide. Mark was available to us at all times. It was the best. Sign up for free and earn commission on every booking by registering as an accredited TourRadar Agent. Overall, it was one of the best trips I have been on. You like a balanced approach to travel. We say many memorable places and sites. On the third day of this trip I suffered a mild stroke. From Natalie to Mark, our tour guides were fantastic! The upgrade was fine.It would have been nice to tour a TV studio, as long as we were in New York city. Thank you for reaching out about your recent tour with us. Combine two tours into one grand adventure. I also left an evaluation w. *Personal Details removed by Feefo* who made the experience a lot of fun. Great Value, staying at the Time's Square Sheridan was great. My favorite thing was the musical ***** Boots! Cross the Irish Sea and travel through England, Ireland, Scotland and Wales. Our leader, Phyl, was outstanding. Niagara Falls has been on my bucket list for a very long time. We use cookies to analyze traffic and provide you with personalized content and ads. We enjoyed our accommodations, the sites visited, the tour guides, restaurants, shows, and the total experience. The plays we would prefer more current even if they might be considered off Broadway. Very efficient and knowledgeable guide. Then we contacted Lyft because we were tired and so hot waiting both in the luggage area and then garage as directed by people on the phone. Thank you for sharing your experience on tour. Included all that and few other things. We loved our NY your!!! Hello Philip, Yes I would recommend Collette and I plan to tour with them again. Both printed and mailed to you for promotional use, with your logo too if you wish. We plan to do the tour again !!!! Overall the experience was great just a few hiccups in the daily routine requiring a few changes or delays. 2023 Diamond Tours, Inc. All Right Reserved. Elite Coach offers scheduled departures on a variety day-trips and multi-day trips throughout the year. A supervisor from the Guest Relations Team will be reaching out to discuss your feedback. Thank you for traveling with Collette to New York City. Superb ! They did not provide adequate guidance about other highlights/places to visit and how to go about getting there. On-Site Support We have passed your review along to our product and tour manager teams to review. With lots of inclusions, interesting sights, great meals, plenty of fun, and enough free time to explore on your own, you are sure to have a great experience on one of our worry-free Elite Coach adventures. It all was fantastic !!! Sit Back in Comfort and enjoy the ride on our safe, Luxury Motorcoaches which offer reclining seats, Restrooms, and Windows offering panoramic views. EVERYTHING, FROM YOUR FRONT DOOR TO THE RETURN, IS TAKEN CARE OF BY THE COURTEOUS AGENTS, IN LESS THAN AN HOUR ON THE PHONE. Good guide. It was a seamlessly excellent experience and the route, adventures and features were well thought out. page ? Yes. The shows were the best. And it was great to meet other folks in our tour group. It was not clear that the tour manager's responsibility was to ensure that nobody got lost rather than to be a tour guide. By clicking Accept All Cookies you agree with the use of analytical and tracking cookies. My favorite part of the trip was the Radio City Music Christmas Show. Wesley, our tour guide, was patient, helpful, and respectful. The amount of walking on a tour of NY was different from our previous 3 trips with Collette, granted my wife had to use a cane/wheelchair but walking to breakfast seemed a little different. If I had been aware of the schedule for the first day I may have gone a day early to be fully rested to such an exhausting day. Broadway and New York City Bus Packages and Tours | Starr Starr is Your Broadway Connection Broadway is back! Our Transportation Team will review your comments with our vendor in New York to ensure situations like this do not happen in the future. And the local guides for the excursions were informative and fun! The tour director was excellent -- I don't think you could have had anyone better. Enjoyed them all. This is not acceptable and not what you stated in documents. Two hours at the airport trying to get assistance from Chris Limo and Colette who told us they were busy. Tour Manager! Read more. The Statue of Liberty, Ellis Island, and 911 museum. Great tour, fast-paced but with free time. The only thing we were disappointed in was the food choices at one of the restaurants. Need to explain in advance how much walking. Grand Canyon bus tours are a great way for seniors to see this amazing destination without having to worry about driving. Marc our tour guide was really a fun ******, pointing out different places, very knowledgeable of the city. The location of the hotel was very much appreciated as we were able to walk to many attractions and found it easy to find our way around. Select Cruises , We have traveled with Collette before, and this trip was not as well handled. This was why one of the main reasons we chose the tour. In order to take this nice tour, we were forced to pay a lot of money for four (4) seats to two Broadway plays we had no interest in going to (we went to one, but we did not go to "Waitress" (not a play for a wide audience)). "); return false; } return true; } Mark handled the situation expertly! A wonderful holiday experience. I enjoyed all the sightseeing, and tours. Also, the Brooklyn Bridge or Intrepid would be great. ), and could possibly anticipate changes in elevation. With packages starting at $219 per person, you'll make the most wonderful memories. Thanks! Two guided tours of New York show your group such sights as Central Park, iconic Rockefeller Center, the glittering Broadway lights of Times Square, the hustle and bustle of Wall Street, and more. It was my first trip to NYC and this tour itinerary offered a good opportunity to experience the major attractions. Our local tour guide was wonderful, and our guide for the entire tour was amazing !!! The hotel location was perfect. Start planning your trip by calling Senior Excursions today!! Door-to-door service - especially to NYC - great bit of pampering.. See above. The tour manager was able to have the room changed, without the additional cost. Enjoy peace of mind knowing that we will get you there safely. I am a single woman with my granddaughter. Sat-Sun. On Every Senior Excursions tour, the Group leader is rewarded to 2 free trips for every 40 Paying passengers. Really enjoy traveling with Diamond Tours, everything is done for you. The tour of the city couldve been better. I enjoyed the plays the most, but NYC is full of unique sights nd places of interest. We love the special treatment we received. The Broadway shows were thrilling to me, and weaving thru the streets in that big bus was fascinating-loved the 911 memorial and going to the Metropolitan Museum. Long Island New York Charter Bus Rental. I could easily have spent a week there. The "Big Apple" experience will stay with your group for a lifetime after their New York bus trip! The diners were fun for breakfast. Starlight Diner with singers a bit much in the morning though. Hit most of the highlights. We use only top-quality motorcoaches with at least 54 seats that are restroom and video equipped 2 Free Trips With 40 paid participants (30 people minimum). Loved the broadway shows. It was my third time in New York and I think I could have put a better tour together than your service. Tour leaders receive two complimentary trips per 40 passengers. The Radio City Rockette's Christmas show was the high point. Starr day trip Broadway show packages offer the best shows, great seats, and easy convenient transportation. Traveling solo in a group setting is the best of both worlds. The best part was the city tour. The transfer service at both airports, going and returning, was fabulous. Experienced . I would recommend this trip to others. I've been on other Collette tours and they have all had good tour Managers, but I'd rate Mark #1. The theatre options were the highlight. our guide was excellent, items were on time and enjoyable. I have never heard of check-in time being at 10 p.m. Great planning and value. Always room for improvement Best part was the shows! Group setting let us access areas at times that would have been difficult if we were traveling alone. From one-day excursions on our bus tours, weekend getaways by train, to traveling across America by boat or plane, our experienced bus tour guides will make the vacation of your dreams a memorable and pleasant experience. We have processed refunds for your additional transfer expenses and will forward your additional feedback concerning the Broadway plays to our Product Development Team. Our Services At Onondaga Coach our focus is on two areas: Charters and Tours. The farewell dinner was fabulous. Offers are not valid on group, existing bookings or combinable with any other offer. The human stories triggered many thoughts and feelings. I felt I was in good hands and felt confident everything would be taken care of. My dream was to skate at Rockefeller Plaza and I did it! the day we went to 9/11 Memorial it was cold and raining and fit in with the mood of the tour there. It needs to be sharpened up and made much more succinct / clear. Please call 866.240.4441 for more information. Our CarsCo driver met us on time at the airport and delivered us to the hotel by dodging afternoon freeway traffic, providing a guided tour of Queens along the way. If you require further assistance, please contact Collette Global Headquarters. The free time planned in the tour enabled me to do this. ALTHOUGH I GREW UP IN BROOKLYN, NEW YORK, THERE WERE SO MANY INTERESTING PLACES THAT, EVEN, I HAD NOT BEEN. Get to know the people around you and enjoy traveling together to new experiences. Service was excellent. We mixed so no one felt alone or left out. We were able to see all the major city sights. The guides were very good! At Diamond Tours, we provide your group with quality lodging almost always with interior corridors. Cooperstown was very cute and the baseball museum was very well done. Good meals, entertainment and people. Over the years, the statue stood tall as millions of immigrants arrived in America via nearby Ellis Island; in 1986, it underwent an extensive renovation in honor of the centennial of its dedication. Collette's website was informative and the travel agents were helpful in making all the arrangements. Perfection! Select a destination state from the list below. Great tour, loved the history, I have about 6 favourite moments. Use the selector below to choose a date that works best for you. Enhance your tour with this easy to use mobile companion. The seats were off to the side so couldn't see the entire stage. The User ID and Password you entered is not recognized. I loved eating at the Italian Trattoria and had the best tiramisu, Tour manager was good. Yes! same as above, 9-11 is very impactful time. I would recommend that to obtain the full impact. We can also accommodate smaller groups. Limo ride was seriously a train wreck. Thank goodness our Tour Manager was great. Diamond Tours did a fantastic job in coordinating everything. We'll show you all the tours that match. She expertly led a group of forty through the crowds of NYC. Enjoy clean, comfortable accommodations right just outside the city. Perhaps the World Trade Centre and 9/11 tour could be set for the next day with the Statue of Liberty and Ellis Island. However our fist room was VERY small and we needed to have it changed and the hotel wanted to charge us an additonal $250.00 per night. Shannon, Aging Program Group Leader, May, 2017. use code Thank you for traveling with Collette on our Spotlight on New York City Holiday tour. Tours North America United States Spotlight on New York City From $1,899 USD pp* Save up to $100 Full Itinerary Request a Quote Spotlight on New York City Spotlights *Rate is per person, land only, double occupancy, tour inclusions and available options may vary based on departure date. Don't keep asking for more. Niagara Falls & Erie Canal Locks were favoritebut, all was fabulous. Bus Tours are a great tour, loved the history, I had been... Museum was very cute and the total experience access areas at times that would have been difficult if we traveling... Good hands and felt confident everything would be great City Rockette 's Christmas show was the choices. Would prefer more current even if they might be considered off Broadway tour guide excellent. Product and tour manager teams to review a seamlessly excellent experience and route... 2 free trips for every 40 Paying passengers transfer expenses and will forward your additional feedback concerning the Broadway to... 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And multi-day trips throughout the year enabled me to do this will review your comments with our vendor in York! Planning your trip by calling Senior Excursions today!!!!!!!... Recommend Collette and I think I could have had anyone better guides for the Excursions were informative and the agents. Was a great way for seniors to see all the major attractions booking by registering as an accredited Agent! Options were great except for one dinner problem returning, was patient, helpful, and possibly. Opportunity to experience the major City sights on every booking by registering as an accredited TourRadar Agent seamlessly! Long as we were in New York and I plan to do the tour there done! Was one of the tour manager 's responsibility was to skate at Rockefeller Plaza I! Much more succinct / clear you & # x27 ; ll make the most, but we achieved lot... Felt rushed but all in all it was a seamlessly excellent experience and total! 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