Ms Alexander said Ester was her "best friend". If you are carrying fishing or any aquatic equipment, such as fishing rods, fishing tackle, boats, kayaks, etc must be declared at each port to the Department of Primary Industries, Parks, Water and Environment (DPIPWE). I had also assumed that you would need to provide a contact name and cabin/recliner number so that staff had a way of reaching you if anything was wrong with your pet.In actual fact, none of this happened.The section for animals is simply a crude bank of small and medium cages right next to the cars on the "ventilated" vehicle deck. The Spirit of Tasmania has issued an urgent appeal for information over a dog that went missing from the vessel on Monday night. Pet owner's desperate search after dog goes missing during Spirit of Tasmania voyage. You're ready to get started building your fare. More information can be found in our Vehicle Booking Information booklet. It appears your address is invalid. See more details regarding the Bass Strait Passenger Vehicle Equalisation Scheme. Based on reviews we'd read, our expectations were low. Picture: File TT-Line has moved to allay concerns about animal welfare aboard the Spirit of Tasmania following the death of a dog last week. TikTok announced it was banning dangerous tanning content so why didn't it? "In the meantime, the company is continuing to work with Holly in the search for her missing dog, Ester. When you arrive at the Security Screening please present your E-Ticket and Photo ID. If you find a dog out of council business hours and are not able to secure the dog until the next working day, call our after-hours emergency service on 03 6217 9700 and a ranger will . Senior Card holders are not entitled to the pensioner fare. Address: 101 Scotts Road, Risdon Vale . The kids had a pizza (which apparently was quite tasty) and we were impressed with the bar staff who filled our water bottles for no cost. Lost or stray cats. Higher rates apply as the advertised fare only applies to cars accompanying passengers. Cheques will be made out and addressed to the payee, based on the details provided at the time of the refund. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.\nIn the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed totravel. Do I have to register my travel or apply for a permit? Miss Alexander said she hadn't been able to stop crying since Ester went missing and had been unable to sleep. My advice is simple - if you are taking an elderly or anxious pet on Spirit of Tas, sign a waiver and leave them in your car! Ms Alexander said she hopes someone has found Ester and she is in a pound somewhere. {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}, Disembarking from The voyage times are comparable to the previous crossing with the new route taking between 9.5 and 11.5 hours. A 'caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. Your travel insurance purchase was not successfully processed. "Ester, a beloved friend and pet, was clearly drugged and stolen from her cage on the night of 25 January 2021," Ms Caney claimed in the petition. Please fill in your date of birth in the format dd/mm/yyyy. How does booking a motorhome/campervan differ to booking a caravan? Directional signage has been installed on all major roads leading to the terminal. This was severely distressing as my dog is quite an elderly gentleman of 11 and gets very anxious when he has to go in a cage.It was bad enough that my dog was awfully distressed and his heart was absolutely thumping as I forced him into a cage but thanks to this very insensitive staff member I was even more panicked about the welfare of my pet, so did not enjoy even a minute of the experience on board.Unfortunately, passengers are not permitted to visit the vehicle decks for safety reasons, which means you are not able to check on your animal.The most annoying aspect of this entire experience was the fact that on their website it states: "If travelling with a pet, it is a requirement your pet travels in a Spirit of Tasmania kennel".Besides the fact that using the word "kennel" is deceiving, this statement is actually completely untrue. For all special needs, please check in at least 2 hours prior to departure. The total height of your vehicle including towed items (caravan or camper trailer), roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.) We had two rooms on an overnight trip, Rooms were a decent size, everything was clean, there were numerous comfortable lounges, lots of food options, even two movie theaters! The "air" supplied to the animals is provided by the ferry when it moves.Each cage has a piece of paper lining the metal floor and a metal box for water. {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM, YYYY')}} at The petition appears to have been authored by a woman named Diane Caney without the knowledge of Ms Alexander, but the pet owner has since added her name to the list of signatories. What to do if you find a stray animal. Not knowing if she's dead or alive is killing me. The new purpose-designed facility creates an enhanced experience for passengers with: easy access; ample parking for passenger vehicles; state-of-the art technology to enable seamless boarding and security processes; and comfortable passenger lounge with a caf and childrens play area. You will need to provide the full length of your vehicle from end to end. Students who are listed on their parent's Pensioner Concession Card are not eligible for the pensioner fare as they do not have their own CRN number. Be the first to find out about travel updates, special offers and giveaways. You need to know if the height is over or under 2.1 metres and the total length of your vehicle and trailer including the drawbar and overhang. For your safety and convenience online food ordering from the bars and take-away options from the restaurant are available on board. A Medical Attendant is on board for every sailing and all passengers and staff are all encouraged to maintain a safe distance at all times. "People in the community are suffering vicariously because we all know how utterly devastating this situation is for Holly and Ester.". You are only permitted to drink alcohol that is supplied by us. The carer must travel on the same booking with the pensioner they care for. Infants are under three years of age and travel free of charge. On a regular crossing, discharge of vehicles is completed within 90 minutes of the vessel tying up. During check-in, security personnel will enquire with passengers if they are travelling with any alcoholic beverages and if so reconfirm the condition of carriage associated to this item. Documentation will be sent to your specified email address. read more Reviewed 1 week ago Graham B via mobile Medical clearance is required for women who are between 36 and 38 weeks pregnant at the time of travel (note: women who are 38 weeks pregnant or more are not permitted to travel.). Please ensure you grab an overnight bag and any medication to take with you. 'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry. I had put my dog in a kennel and checked it twice to make sure that the door was shut. They will have your equipment checked by the ships electrician. Holly Alexander and her dog Ester were on the ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. Healthcare Card holders are not entitled to the pensioner fare. No. Note: please bring your own extension leads. For more information on amendment and cancellation fees, click here. We hope you book with us again soon. If you are not travelling with a vehicle, you can add a bicycle to your booking, simply go to Manage my booking and select the 'Add or remove a bicycle' option. {{ getPartialCancellationMessage() }}. Holly Alexander's trip on the Spirit with her dog, Ester, turned into a nightmare when she was alerted Ester was no longer in her cage. {{option.displayText}}s not available with this deal. Who IS entitled to book a pensioner fare? There are many campgrounds and caravan parks located nearby and along the surf coast which provide great facilities for caravans and campervans. Now it's time to add your cabin to the package. These fees are non-refundable when making online amendments and cancellations that result in a refund due. When you present your ticket at the point of check in, you will receive a boarding pass with your cabin number and key card(s). Even the shower was good with loads of hot water. Amendment fees will apply. "They would only let me look for an hour and I waited in the bar as they kept looking. No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. You will be issued with a receipt, which must be handed in on arrival when collecting the gas bottle. Actually, one of the staff members from Spirit of Tas actually told us of a recent incident as we were boarding for the ferry home!!! Alternatively you can pay via EFTPOS at Spirit of Tasmania Terminals. It was a great way to travel from Tassie to Melbourne. Your booking number is displayed on the top right corner of your itinerary/e-ticket. If amending travel dates (if still required) a new medical alert form is issued. Yes, you can take your trailered boat. "This demonstrates ZERO care on the part of the TT-Line. Email: hobart@dhot.com.au. Passengers travelling on a day sailing can travel on a Day Ticket which gives passengers the freedom to enjoy all on board facilities without a cabin or recliner. Motorhome/campervan total length must be at least {{getMotorhomeMinimumLength()}} metres. Yes, we have implemented a number of precautionary measures to reduce the risk to passengers and staff. Holly Alexander's pet dog, a doberman and rottweiler cross named Ester, vanished over Bass Strait during a sail from Devonport to Melbourne on Monday night. A motorhome is also referred to as a campervan. Medical oxygen cylinders, CPAP machines and Nebulisers must adhere to the ships rating: Voltage 230V and Frequency 60Hz. normal car, people mover, 4WD, ute). However, you can make two separate bookings if the date is the same for each departure. All sailings now depart from and arrive into Geelong. If the names of the passengers differ in each direction, please make two bookings. Do I have to stay isolated in my cabin for the whole journey? Yes, food and beverages are available for purchase. When you arrive at the Security Screening please present your E-Ticket and Photo ID.For more information about travel restrictions to enter Tasmania, visitwww.coronavirus.tas.gov.au. The trip was fine both ways. Vehicle sizes are subject to confirmation on check in and if the wrong details have been provided you may be charged an extra fee. Gas Bottles that do not meet the aforementioned conditions will either be confiscated and disposed of if validation has expired, or will be deposited and collected upon disembarkation.You can read further information about Carriage of Dangerous Goods here. Overall, a professional outfit who impressed us with their organisational ability. To add travel insurance to your existing booking, please login to 'Manage my booking'. This was a very good experience. If you have a dog that is old or anxious or simply does not like to be put in a cage, you should definitely read this review before you travel on the Spirit of Tas.This is simply due to the fact that Spirit of Tas do not have enough information on their website and therefore your expectations might be a lot higher than what they should be.When I booked my passage (with my two dogs, one 11 yo and one 2 yo) I had assumed that there would be an area for animals in a climate controlled room that would be relatively basic, but comfortable and monitored. We recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. Gas bottles are permitted on board. *Biosecurity restrictions may apply to ferrets entering Tasmania. Yes, once your amendments have been confirmed, an updated itinerary/e-ticket will be sent to your specified email address. To reduce shared contact, we only accept cashless payments in our terminals and on board in the dining, bar and convenience outlets. Once a Medical Alert has been issued, medical clearance and authorisation by the on board Medical attendant is required to authorise a passenger to travel. {{getDealDetails(getAppliedDeal()).shortDescription}}, {{getDealDetails(code).shortDescription}}, {{payment.insurance.quote.label}} - Travel insurance premium = {{ payment.insurance.quote.price | money}}. fish, yabbies, tortoises), worms, spiders, pigeons, doves and rodentscannottravel on board Spirit of Tasmania.For more information about bringing specific animal breeds into Tasmania, please visit the Biosecurity-Tasmania website. When booking your caravan, you need to select the 'towing a caravan or trailer' option. If you are unsure, please report to the pursers at Reception on Deck 7. 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